frequently asked questions
Product FAQs
What Size Do You Wear In IG & TikTok Posts?
In videos, I wear size XL t-shirts and Large crewnecks.
What Brands Do You Use For Tees & Crewnecks?
Depending on the style or color, we use different brands for tees and crewnecks such as Comfort Colors, Lane Seven, Stanley Stella, Hanes & others. This information can be found prior to ordering in the "Size Guide" and under the "Fabric Content" tab on each page.
How Should I Care For My Tee/Crewneck?
Please wash your tee/crewneck inside out in cold water with like colors and fabric types (ie. other tees and crewnecks). We also reccomend air drying or tumble dry low heat.
For stains, we recommend applying a small amount of liquid laundry detergent to the stain but do not rub or scrub. For tougher stains, you can soak the garment in a solution of equal parts white vinegar and water for 15-30 minutes, but make sure to rinse thoroughly afterward.
Shipping FAQs
When Will My Order Ship?
All orders are processed as they come in. Some items (t-shirts, crew necks, hoodies, etc) are made to order, so please allow 2-5 business days before shipping. All other in stock items typically ship in 1-3 business days.
How Fast Can I Get My Order?
Once shipped, most orders are delivered in 3-5 business days, however, please allow up to 5-7 days.
Do You Offer Expedited Shipping?
Since there is production time that is required for most items, we do not offer expedited shipping options at this time.
Can You Guarantee Delivery?
We try our best to show an estimated delivery window for each item. However, due to varying production time and different carrier delivery timeframes, we are unable to guarantee any delivery date.
How Do I Get Free Shipping?
We offer free shipping on all orders $100 or more!
Where Do You Ship To?
At this time, we only ship to the United States.
Customer Order FAQs
Can I Change Or Cancel My Order?
We process all orders as soon as they come in, so we are not able to make changes or cancel orders once submitted. Please double check all product sizes/styles and confirm correct contact & shipping information before submitting your order.
What Is The Status Of My Order?
With order & shipping confirmations, we try our best to keep you updated on the status of your order. So, make sure to check your email for all order status updates.
You can also check the status of your order here: My Account
How Do I Track My Order?
As soon as your order ships, we will send a shipping confirmation email. That email contains the tracking number as well a link to track on the carrier's website. Please be aware it may take 48-72 hours for tracking to update.
You can also track your order here: My Account
I Only Received Part Of My Order, Where Is The Rest Of It?
Sometimes items from your order will ship from separate locations. When this happens, you will receive multiple shipping confirmations with unique tracking information for each item.
My Order Arrived Damaged, What Should I Do?
If your item arrived damaged, please Contact Us as soon as possible. We will work with you to provide a replacement item. If that is not possible, store credit will be issued upon the return of the damaged item.
I Received The Wrong Item, What Should I Do?
If you received an incorrect item, please Contact Us as soon as possible. We will work with you to provide a replacement item. If that is not possible, store credit will be issued upon the return of the incorrect item.
My Package Shows Delivered, But I Didn't Receive It. What Should I Do?
If a package is showing delivered by the carrier but you have not received it, we will do everything we can to assist you in attempting to locate the package. This includes providing resources for filing a claim or initiating a package trace. However, once the tracking shows delivered, we are no longer responsible for the package and will not offer refunds or replacements.
Exchange & Returns FAQs
How Do I Start A Return?
We want you to love what your order! However, If for some reason you don't, we are more than happy to accept returns for store credit up to 15 days from the delivery date.
Before submitting a return request, please read our full return policy.
Start Your Return Here: Returns Portal
How Do I Start An Exchange?
We want you to love what your order! However, If for some reason you don't, we are more than happy to accept exchanges for a different size and/or color up to 15 days from the delivery date.
Before submitting an exchange request, please read our full return policy.
Start Your Return Here: Exchange Portal
Coupon Code FAQs
How Do I Apply A Coupon Code?
All coupon codes can be entered at checkout.
I Forgot To Apply My Coupon Code, Can You Apply It For Me?
We are unable to apply a coupon code once your order is placed. Please make sure to enter and apply it prior to placing your oder.
Does Store Credit Expire?
No, store credit does not expire and can be used on any item.
Still have questions? No problem, we are here to help!
contact us

